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These Trading Terms (“Terms”) set out the terms and conditions upon which you may purchase products via the Teksal Safety web site or telephone. Please read the following Terms carefully before placing your order. By completing the online order form/ordering via telephone you (the “Customer”) agree to be bound by the terms and conditions below.

Goods displayed on the Teksal website are available for purchase online and are subject to availability.

The Customer warrants that all information and data provided by him/her in an Online Order is complete and up to date. The Customer will promptly inform Teksal Safety if there is any change to this information or data.

After an Online Order has been submitted, the Customer will be contacted within 2 working days to confirm that all order details are correct, give payment details and confirm if any special delivery charges are applicable to the order. Subject to customer approval and goods availability Teksal Safety will arrange delivery of the Goods to the address within Australia nominated by the Customer as the Delivery Address.

Teksal Safety only sells goods in Australia from our Online Store and does not accept overseas orders.

Pricing

Prices listed are in Australian dollars and are subject to change but will not affect orders placed prior to a change to the price taking effect.

All prices include Australian GST.

Goods ordered are charged at the price applicable at the time of order placement. Upon delivery of the Goods, Teksal Safety will provide a tax invoice specifying the total price for the Goods including delivery.

Delivery

All delivery costs will be charged to the Customer.  If any special delivery charges are applicable to online orders over and above Teksal Safety’s standard charges, the Customer will be contacted within 2 working days with advice of such charges prior to the processing of payments and dispatch of Goods.

Delivery can take up to 1 to 10 days for stock items.  Custom and order-in items may take longer and confirmation of delivery time will be provided by Teksal Safety.

Payment Terms

Teksal Safety (Teksal Controls Pty Ltd) General Credit Terms and Conditions apply to customers with commercial credit accounts. Non-account customers may set up an account with Teksal Safety by requesting and completing a credit application.

Teksal Safety accepts the following payment methods for Online Orders: credit card (Visa & Mastercard,); bank cheque or money order. Cheque payments require 3 -5 Business Days to clear before Goods are dispatched to the Customer.

Property in the Goods does not pass to the Customer until the Customer has paid in full all monies owing to Teksal Safety.  Risk in the Products passes to the Customer at the time the Goods are delivered to the Delivery Address.

Warranties and Returns

All Teksal Safety Goods carry the manufacturer’s warranty where applicable.

Goods incorrectly ordered or that are no longer required by the Customer and are unopened and saleable, may be returned to Teksal Safety within 15 days and at Teksal Safety’s discretion. Customers will be charged a 15% restocking and handling fee for returned Goods.

Customised and specially manufactured goods are non-refundable.

A copy of the Teksal Safety invoice or proof of purchase must be attached to all returned Goods.

In order to return Goods, a Returns Authorisation Number (RAN) must be allocated by Teksal Safety. Before returning Goods, the Customer must contact Teksal Safety for their RAN.  Teksal reserves the right to reject goods returned without a RAN.

Refunds will be processed in the same manner as original payment for the Goods.

Disclaimer

Teksal Safety takes reasonable care in supplying safety equipment based on information provided by the Customer. However, Teksal Safety is not responsible or liable for any loss or damage caused to person, property or the environment as a result of the Customer’s failure to seek professional advice from appropriate authorities or safety specialists before making a purchase from Teksal Safety.

Teksal safety is not liable for any loss or damage whatsoever suffered by the Customer as a result of any act, omission or statement made by Teksal Safety, its employees or agents whether negligent or not, or as a result of a delay or inability to deliver the Goods, except that nothing in these Terms limits any liability imposed by any statute, including, without limitation the Australian Consumer Law, unless or to the extent that it is lawful to do so.

The Customer indemnifies Teksal Safety against all loss, liability, cost (including legal costs on a full indemnity basis) and expense incurred by Teksal Safety in connection with any act or omission of the Customer including, but not limited to, negligence of the Customer or any unauthorised representation made or warranty given by the Customer in connection with the Goods; or as a result of any claim made or action brought in connection with the Goods or their use other than a claim or action brought by the Customer under these Terms or a condition or warranty implied by law which is not excluded by these Terms.

The entire risk arising out of the use or performance of the website remains with the Customer. To the extent permitted by law, the Customer releases and discharges Teksal Safety from all forms of direct, special, indirect or consequential loss or damage (including loss of profits and loss of data) arising out of or in connection with Teksal Safety or these Terms.

Changes

Teksal Safety reserves the right to amend these Terms from time to time. Amended Terms come into effect from the time they are posted on the website. You should review this page regularly to ensure that you are aware of any changes to the terms prior to placing an order.

Definitions

The “Company”: Teksal Controls Pty Ltd (trading as Teksal Safety)

In these Terms, unless the context otherwise requires: (a) “Customer” means each and every person or corporation to whom Teksal Safety (Teksal Controls Pty Ltd) supplies Goods; (b) “Goods” means all goods supplied by Teksal Safety to the Customer; and (c) “Terms” means these Trading Terms.

Contact

If you have any questions or would like further information about Teksal Safety’s products, please contact us on (08) 9350-0500 or sales@teksal.com.au.